Supporting people impacted by scams and by financial advice that was inappropriate for their needs is why this company exists. If you’ve been caught by a scam, sold a pension, transfer, investment or insurance product that was wrong for you, or you simply suspect something wasn’t right about how it was sold — we help you make sense of what happened, in plain English.
Plain answers on complex products
Product explanation
A written, plain-English breakdown of a financial product you hold: how it works, what it costs, what risks it carries, and what the key documents actually commit each party to.
Compliance review
A structured look at how your product was sold, transferred or administered, measured against the rules and duties that applied at the time — disclosure requirements, suitability and conduct-of-business standards, and trustee or scheme obligations.
Scam impact support
If you’ve been targeted by a scam, we help you establish exactly what happened: who did what, when, and through which channels — organised into a clear account you can put before your bank, provider, or the relevant authorities.
Document & timeline assembly
We gather the paper trail — statements, correspondence, transfer paperwork, scheme documents — and build a clear, dated timeline of events so the full picture is visible in one place.
Case preparation support
Where the facts suggest something went wrong, we help you set out your position clearly and in an organised, evidenced form, so it can be properly considered by the relevant institution or body.
Support, not advice
We do not offer financial advice. We will never recommend that you buy, sell, hold or transfer any financial product, and we do not arrange investments. Our role is to help you understand what you already have and whether it was provided to you in line with the rules.
If you need advice on what to do with a financial product, we will always point you towards an appropriately authorised financial adviser.
Start with a conversation
Get in touch and briefly describe the product you hold and what’s worrying you — there’s no need to send documents at this stage. We’ll tell you plainly whether we can help.